Services Bay Families: Supporting parents and carers The Bay Families program is dedicated to supporting families in the Hervey Bay region. We provide tailored assistance to parents and carers of children and young people aged 0-18 years, including those expecting a child, who may be facing challenges in their personal, social, emotional, or financial lives. Our aim is to help families build strong foundations, navigate everyday challenges, and create positive, lasting changes in their lives. Make a referral Who We Can Help We focus on families experiencing fewer and less complex challenges, particularly those with children under 12 years old. Our program is designed to support families who need a little extra help to stay on track. Whether you are navigating parenting, managing household routines, or seeking support with everyday tasks, Bay Families is here for you. Building a new beginning through Bay Families When Lani*, a woman from Papua New Guinea, left a violent relationship, she faced an uncertain future. READ MORE How We Can Help Our experienced Family Support Workers offer a personalised case management approach to assist families in enhancing their ability to care for and nurture their children. We work with you to develop strategies that strengthen family connections, support positive development, and build resilience. The services we provide include: Building positive parenting skills and coping strategies Developing household management techniques and financial budgeting Establishing healthy routines for your family Providing advocacy and emotional support to families Facilitating referrals to specialist services when needed Connecting families with local community groups and social networks Supporting nutrition and childcare needs, including schooling issues Through Bay Families, we empower families to create a brighter future by building resilience, improving family well-being, and ensuring the positive development of children. Referrals and How to Access Support To access support, please complete the Bay Families Referral Form or get in touch with us directly. We are committed to helping you thrive, not just survive. This program is funded by the Department of Child Safety, Youth and Women, ensuring that families in the Fraser Coast regions have access to the support they need when they need it most. Make a referral